Shippment


Goods are usually shipped by *DHL (German Parcel Service)
(*different for bulky goods over 31 kg or freight forwarded goods)

Shipment within Germany*

*from Order Value of  25.- Euro = free shipping   Orders below 25.- Euro = 3,90 Euro
(*different for bulky goods over 31 kg or freight forwarded goods)

Shippment costs within European Union**

weight up to 5kg - 14,90 Euro
weight 5kg to 10kg - 19,90 Euro
weight 10kg to 31,5kg - 39,90 Euro

(**different for bulky goods over 31 kg or freight forwarded goods or shippment to Swizerland)

Shippment costs UK, CH, Ireland*

weight up to 5kg - 26,90 Euro 
weight 5kg to 10kg - 34,90 Euro 
weight 10kg to 31,5kg - 62,90 Euro

(*different for bulky goods over 31 kg or freight forwarded goods)

Shippment costs USA and Arabian Emirates* 

weight up to 5kg - 45.- Euro 
weight 5kg to 10kg - 75.- Euro 
weight 10kg to 20kg - 140.- Euro
weight 20kg to 31kg - 205.- Euro

 (*different for bulky goods over 31 kg or freight forwarded goods)


Modalities of delivery

An invoice will be created for each order and will be sent to your email address. When issuing the invoice, the information provided by the customer when ordering is binding. Once the invoice has been issued, no changes to the invoice are possible.


Conditions of delivery

Payment for the goods and shipping by the customer is made in the manner chosen when ordering based on the order.
reunited assumes no liability for delays in the processing of the order or in the delivery of the ordered goods.
Unless expressly stated otherwise, delivery is by road transport. Upon delivery of the goods by the courier, the customer is obliged to check the following:
Any damage to the packaging and/or the product and the correspondence of the package number indicated on the courier confirmation.
Once the courier document is signed without providing any information, a complaint about the delivery is no longer possible.
If damage to the product is discovered after delivery or if the delivered product does not meet the customer's expectations, any complaints must be addressed to reunited by email within 7 working days.
In the event that delivery of the ordered goods is not possible and the goods are returned to reunited, the costs for re-sending the goods will be borne by the customer.


Payment


  • Paypal 
  • Order and collect
Bank transfer before Shipping possible - get in contact with us

PayPal:
immediately, via the PayPal system. You can pay for purchases via PayPal if you have a PayPal account. In this case you will be redirected from the order page to the PayPal page and can directly access your PayPal account there. If you do not yet have a PayPal account, you can create your own PayPal account during the payment process and pay after registration by entering your email address and password.

Note: If the paying person is different from the buyer, please state the first and last name of the customer and the name of the ordered part when paying, otherwise it may not be possible to process the order promptly, which will extend shipping times.
 

Order and collect:

- Collect your items personally in our warehouse in Karlsruhe-Germany

- Hire a logistic company yourself and let them pick your ordered goods. 
(online, only possible in germany - international customers, please get in touch with us)

Note: Please note that you have to make an appointment with us to pick up or let pick up your order.